Accounts

Accounts

We maintain our high level of service and expertise across all of our departments, including our accounts team.

Our experienced accounts and administration teams have deep knowledge of the building industry gained from regular conversations with our customers and all departments within James Burrell. This insight enables us to offer outstanding support to sales, purchasing teams, and tradespeople alike.

We take pride in:

• Accurate invoicing at agreed prices to minimise queries
• Swift resolution of any issues
• Prompt production of proof of delivery (PODs)
• Timely issuance of credit notes

We pride ourselves on running a smooth operation and getting it right the first time.

Tailored Accounts Support

Have special requirements? Our dedicated accounts team is ready to discuss bespoke solutions tailored to your business needs — because we value ongoing dialogue with our customers

Open a Credit Account

To open a credit account with James Burrell please download the application form by clicking on the link below (please also read the terms and conditions of sales before applying) and return it to either your local branch or to our credit control team at Gateshead. Get in touch by emailing billymcathey@jamesburrell.com.

Please note: Incomplete applications cannot be processed.

On receipt of an application form a member of our credit control team will carry out credit checks to determine an agreed initial credit limit. This limit can increase or reduce due to varying factors such as payment history but we will keep you informed on this.

Invoices and Payment

Invoices and statements are to be emailed.

Payments can made via:

• Online bank payment (B.A.C.S) 
• Card at your local James Burrell branch

Click here for details of how to pay by B.A.C.S.

For any further information on our service, application form or payment method please call our credit control team on 0191 4772249