Service / Sales


Our team of highly experienced estimators provide a service which quite literally is second to none. They produce full and comprehensive quotations based on contractors bills of quantity and enquiries.
All quotations WILL be produced by the required date because being in tune with the needs of our customers we recognize that our speed and accuracy is vital to your own estimating facilities.


Our fleet of vehicles, most of which have a crane off load facility are spread throughout our depots. Offering a comprehensive service that puts us ahead of any of our competitors.

Our Transport Manager and his team of Supervisors have only one goal and that's to maintain our industry wide reputation of accuracy, punctuality and reliable performance.

With our eight branches strategically placed at Newcastle, Blyth, Gateshead, Sunderland, Bishop Auckland, Stockton, York and Ossett we can provide unbeatable coverage throughout our trading area, from South Yorkshire to the Scottish Borders.

Sales Team

It's enough to say we have one of the most experienced sales team in the region, with a range of skills that cover every aspect of the industry. Quite simply they know the business.
Contact our local team from our Branch Locator page.

Customer Service

At James Burrell we aim to provide the highest possible levels of service across all areas of our business, and we hope that our customers will rarely have cause to complain. Please click HERE to view the full customer service policy.